Privacy Notice

Are You Concerned About Your Privacy?

We respect your privacy by implementing tough information security.

It is our responsibility to treat customers, colleagues, the community, and the environment with respect. That includes your personal information. We ensure your privacy by handling your personal information in a safe and accountable manner.

EPES Transport System privacy notice

EPES Transport System, LLC ("EPES") understands our customers' concern about privacy and the use of their personal information. Use of any information gathered from or about our customers through epestransport.com and sites accessed from there (collectively, the “Site”) or from individuals who contact EPES offline shall be governed by this Privacy Notice. EPES encourages you to read this Privacy Notice in full to learn how EPES treats personal information obtained through the use of EPES services.

By submitting personal information to EPES, you are consenting to our use of your personal information (including any disclosures, processing and transfers by EPES) in accordance with this Privacy Notice. If you do not accept this Privacy Notice, then you should not submit any personal information to EPES.

This Policy describes:

• Personal Information We Collect
• How We Collect Your Personal Information
• How We Use Your Personal Information
• How We Disclose Personal Information
• Retention of Personal Information
• Cookies
• Security
• Children’s Privacy
• Contact Us
• Changes to Notice

Personal information we collect

Website Visitors: When you use the Site, we may collect the following information from your device:

• Identification data, such as your IP address.
• Internet activity, such as IP address, browser information, and Site usage statistics.

Prospective customers: We may collect the following information from you:

• Identification data, such as your name.
• Contact details, such your phone number, and email address.

EPES customers: We may collect the following information:

• Identification data, such as your name and payment information.
• Contact details, such as your home phone number, business phone number, email address, business email address, home address, and business address.

Vendors: We may collect the following information:

• Identification data, such as your name, bank account number, and bank account routing number.
• Contact details, such as your business email address, business phone number, and business address.
• Financial/Insurance information, such as method payment, bank account information, and W9 information.

How we collect your personal information

We may collect personal information from a variety of sources and methods. This includes:

Information You Voluntarily Provided to Us

We may collect personal information that you voluntarily provide to us through your interactions with us.

Information We Collect When You Use our Sites

We collect personal information when you use our Site through the use of cookies and other tracking technologies. For more information on our use of cookies, please see below.

Information We Collect From Third Parties

We may collect personal information from your employer for certain services we provide.

How we use your personal information

EPES uses personal information, for all purposes related to your inquiries, transactions, or business with EPES. These purposes include, but are not limited to, the following:

• For analytic purposes in order to improve user experience of our Site.
• To better understand how visitors use and navigate our Site.
• To provide individuals with relevant offers and marketing.
• To respond to project requests and other inquiries.
• Customer onboarding.
• Account creation.
• To provide vehicle registration and management services.
• To provide customer service and support business relationships.
• To set up vendors.
• To make, receive, and process payments.
• To send communications.
• To prevent fraud.
• To exercise EPES’ rights under applicable law and to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.
• To meet legal and regulatory requirements including civil discovery in litigation involving EPES or affiliated companies.

How we disclose your personal information

Personal Information We Disclose for a Business Purpose. We may use service providers to perform certain business services on behalf of us and may disclose personal information to such services providers as needed for them to perform these services. Business service providers include, but are not limited to, providers assisting with marketing analytics, payment processors, providers assisting with customer onboarding and account creation, and providers assisting with vehicle registration and management services.

Personal Information Sold. EPES does not sell your personal information. However, some transfers of personal information are considered “sales” under applicable law even if monetary consideration is not involved. This may include the use of cookies. Please see below for more information about how we use cookies.

Business Transactions. We may transfer your personal information in connection with any sale or transfer of our business and assets. In such event, EPES will use reasonable efforts to ensure that your personal information remains protected.

Legal Process. Subject to applicable law, we may disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclose is necessary or appropriate to prevent physical, financial or other harm, injury or loss; (iv) in connection with an investigation of suspected or actual unlawful activity; or (v) to protect the safety, rights or property of EPES or users of the Site.

Retention of your personal information

EPES intends to retain each category of personal information identified above only for as long as is necessary to fulfill the purpose for which it was collected, or a related and compatible purpose consistent with the average individual’s expectation, to comply with applicable laws and regulations, and to protect EPES’ legal interests. We may consider the following criteria when determining how long to retain personal information: why we collected the personal information, the nature of the personal information, the sensitivity of the personal information, our legal obligations related to the personal information, and the risks associated with retaining the personal information.

Cookies and online marketing

Our Site uses cookies and other tracking methods to enable faster and easier access privileges on the Sites to enable Site functionality, and to track Site usage. A “cookie” is a small string of text that a website can place on your computer or internet-enabled device, which allows us to provide you with tailored information and services when you return to the Site. In addition, we may embed the services of third parties to enhance the functionality of the Site, and those third parties may use cookies or other tracking methods in order to provide those services, track site usage, and for other reasons.

We use the services of Google Analytics (“Google”). This tool uses cookies and other similar technologies to help analyze how visitors use the Site. To learn more about how Google collects and manages information, or to opt out of Google’s collect of information, please go to http://www.google.com/policies/privacy/.

You can manage your cookie preferences for our sites here.

You can also opt-out of the use of cookies through your browser's options, however some services on our Sites may not function properly or may be considerably slower if you choose to do so.

Some web browsers incorporate “do not track” or similar features that signals to sites with which the browser communicates that a visitor does not want to have their online activity tracked. EPES does recognize do not track signals and global privacy controls.

Security

The security of customer information is very important to us, and we take a number of steps to safeguard it. We maintain physical, technical, and administrative safeguards to protect your personal information. We also use encryption to secure certain personal information where deemed necessary.

Furthermore, once the information has been received by us, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure.

Children's privacy

EPES does not knowingly collect or use personal information from children under the age of sixteen (16) or allow such children to participate in any services offered on the Site that requires the submission of user information. Should EPES learn that someone under the age of sixteen (16) has provided any personal information to or on the Site, EPES will take steps to remove that information as soon as possible.

Contact us

If you have any questions about this notice or how EPES uses your personal information, please contact an EPES representative at privacy@penske.com, or write to us at:

Privacy

EPES Transport Systems, LLC

Attn: Legal Department
2675 Morgantown Rd.
Reading, PA 19607

Changes to notice

We will make periodic updates to this notice, and such changes will take effect when they are posted here. We encourage you to review this notice and check for updates regularly.

This Privacy Notice was last updated December 5, 2025.